Support That Puts You First
At Our Neighborhood, we’re more than a long-term rental company—we’re neighbors who care. We make renting easier with flexible options, hands-on help, and a commitment to doing the right thing—for you and the world around us.
What It’s Like to Rent with Us
We understand that life isn’t one-size-fits-all. That’s why we tailor your lease and rental experience to fit you—not the other way around.
01 Flexible Terms That Actually Flex
Whether you need a short lease or help splitting rent with roommates, we’ll work with you to make it doable. Real life is unpredictable—we get that.
02 Support That Sticks With You
From 24/7 maintenance to responsive communication, we stay available when you need us. You’ll always know who to call and what to expect.
03 Tools That Make Renting Easier
We use RentRedi so you can pay rent, view documents, and send messages in one place. No chasing down paperwork or waiting on hold.
04 A Lease That Works for You
Need something unusual written into your lease? We’re open to thoughtful requests and custom terms that help you feel at home.
Your Rent Makes a Difference in the DMV and Beyond
Every lease through Our Neighborhood supports a cause that matters. We donate a portion of every rent payment to one of two organizations:
A Ukrainian foundation that supports the country’s defense efforts by providing non-lethal military assistance and protective equipment to soldiers.
A D.C.-based nonprofit providing safe housing and support services for survivors of domestic violence and their children.
An international fundraising platform launched by the President of Ukraine to support the country’s recovery through rebuilding hospitals, schools, housing, and critical infrastructure.
A statewide nonprofit that works to end hunger in Maryland by distributing millions of meals each year through community programs, schools, and partner organizations.
Frequently Asked Questions About Renting With Us
Still wondering how it all works? Here are answers to common questions about leasing, maintenance, and more.
For our Baltimore properties, pest control is included—and in some homes, we cover the monthly ADT security system. In Frostburg, we take care of landscaping, so you don’t have to.
Yes! We use RentRedi, which makes it simple to pay online using ACH or credit card (ACH has no transaction fee). You can split rent between roommates, pay utilities in smaller chunks, and even opt in to build your credit score by reporting rent payments.
We offer a 10-day grace period before charging a late fee. And if you need more time or prefer to pay in smaller portions—just let us know. We’re flexible, and we’re always open to a conversation.
You can submit requests through your RentRedi tenant portal online or through the app. You’ll be able to track the repair, see updates, and message us or the contractor if you have questions.
Our after-hours assistant is always available to take your call. If something urgent needs attention, we’ll be notified right away so we can activate emergency maintenance through RentRedi. For anything else, you can submit a repair request directly in RentRedi, and we’ll handle it as soon as regular hours resume.
Yes—just check with us first. We’re open to small, meaningful updates that help make the space feel like yours.
We offer month-to-month, 6-, 12-, 18-, and 24-month leases. The shorter the lease, the higher the monthly rent usually is—but we’ll work with you to find what fits.
Yes, all tenants are required to maintain renters insurance while leasing with us. Through RentRedi, you can quickly compare and purchase coverage from trusted providers right inside your tenant portal. It only takes a few minutes to set up, and it helps protect both you and your belongings from the unexpected.
We’ve handpicked a few organizations that reflect our values, and you get to choose between them. This helps us ensure transparency and impact.
That’s totally up to you. We just ask for 30 days’ notice so we can prepare your lease paperwork and keep everything smooth.